SHOW APPRECIATION
"Thank you for choosing Chase and have a great trip!"
"You’re a very important customer and it’s been my pleasure to help you." "Since you’re a new cardmember, I want to tell you about a new service..." "I’d like to thank you personally for choosing us for your [X] needs."
"Since you use your card frequently, you may want to consider the benefits of upgrading to one of our rewards cards." What will you say to show appreciation? (write your idea above)
We want our customers to feel valued and know they matter to us. We can show appreciation throughout the call by recognizing the length of the customer’s relationship with us and how they use our products. Here are some specific examples of language that may help the customer to feel appreciated. Use the additional space for one of your ideas.
"I see you’ve been a Chase customer for [X] years. Thank you for choosing Chase—we appreciate your relationship with us." "We thank you for managing your account so carefully." "Thank you for choosing Chase and have a great trip!"
"You’re a very important customer and it’s been my pleasure to help you." "Since you’re a new cardmember, I want to tell you about a new service..." "I’d like to thank you personally for choosing us for your [X] needs."
"Since you use your card frequently, you may want to consider the benefits of upgrading to one of our rewards cards." What will you say to show appreciation? (write your idea above)
Walang komento:
Mag-post ng isang Komento